It's a Gamble

Diced, originally uploaded by Lostfiniel.

We have an employee at work who has performed poorly since she has arrived. There have been numerous complaints about her by co-workers and we find mistakes from her all of the time.

While my Assistant General Manager was on vacation, we had someone who came to me with a verbal complaint. I took notes so that I could go over it with my AGM when she returned. Some of the things on the list were "Seems uncaring, talks on the phone?, may come to work hung-over, drawer shortages, reservation mistakes..." etc. After I had talked about it, I thought I disposed of it. I guess I didn't

The employee found the list and called me to say she was "hurt by it." I claimed I had no idea about the note and I wouldn't until I saw it and spoke to my AGM about it. I am sure she didn't believe me, saying she thought it looked like my handwriting. Now, I couldn't tell her those wee not my opinions. The person making the complaint wanted it to be confidential. I couldn't tell her we plan on firing her within the next week. I couldn't say I knew about it but couldn't talk to her....it obviously had to do with her.

It's bugging me a lot. I know it was my mistake that the note was not fully disposed of. I am trying to prevent another mistake from occuring on my part.

Although, part of me has said, "She makes your job SO much harder, she doesn't communicate with you and (besides leaving the note out) you have done nothing wrong. Also, she will be gone soon and all from her own doing." Money missing from the cash drawer on her shift, failing to follow procedure, unresponsible behavior at work, talking on her cell phone at the front desk....I could go on.

As soon as I was off the phone with her, I called my AGM and told her the story on her voice message. I will confess to mistakingly allowing her to see the note. I don't believe I did anything else wrong.

I just still feel like crap.